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HOW TO MAKE CHANGES TO YOUR REGULAR GIVING

Making changes to your regular giving is fairly straight forward, but it is important to get a few details before you begin.

01

Step 1 - Find a recent donation receipt

You'll need to identify which giving platform you have been making your donations through. The best way to do this is to look at a recent receipt or the confirmation email issued when you signed up.  

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Step 2 - Identify the Giving Platform (company)

Using the receipt, identify which platform is processing your regular giving. 

MyCause receipts include a teal banner and MyCause logo at the top of the email.

GiveEasy receipts include an "About GiveEasy" section towards the bottom of their receipts.

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Step 3 - Take note of which email account you used

Let's face it, over the years many of us have accumulated a couple of email accounts, but you will need to know which email account was used to set up the Regular Giving. 

MyCause Instructions

Log in to your account on mycause.com.au using your email address. (If you can't recall your password, use the password reset button shown after you have entered your email.)


 

TO CHANGE THE AMOUNT OR THE FREQUENCY - CLICK HERE

TO UPDATE THE CREDIT CARD - CLICK HERE

TO CANCEL YOUR REGULAR GIVING - CLICK HERE

For further assistance, please click here to get in touch with MyCause support

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