Question 1

I’VE GOT A GREAT IDEA - WANNA HEAR ABOUT IT?

Accepted Answer

We really do want to hear about your great idea! 
However:
If it is about a FOR PROFIT company collaboration with Love Your Sister, we will only be in touch if it is something we have the resources to consider.
If it is about organising an event/campaign WITH us, this is not a reality at this stage. Love Your Sister’s success rides on the back of the generosity of villagers who arrange events FOR us 🙂
If it is an idea for Love Your Sister to adopt - thank you and we will consider it amongst all other options.
If it is a product we might like to sell in the Love Your Sister Market - please contact market@loveyoursister.org and we will get back to you if further discussion is needed.

We will consider all the ideas, and even other campaigns, but we are not able to respond with explanations and feedback about why your idea wasn't the right fit for us at this time.

Question 2

ME OR MY LOVED ONE HAS CANCER - CAN YOU HELP?

Accepted Answer

Due to the volume of requests - we cannot share a link to individual fundraising pages on Love Your Sister socials.For information and recommendations about Precision Oncology cancer treatment options, clinical trials, or clinical studies: please speak with your health care team. We do not have medical degrees and it is important that you discuss all care options with your oncologist and other clinical professionals qualified in dealing with particular patient care.Love Your Sister raises funds and awareness for medical research, detailed in ‘Our Mission’ on the Love Your Sister website. We totally empathise with how overwhelming and confusing it can be and understand your desire to get all the information you can. It is important to remember that every cancer is different and every patient is different. You may wish to contact the Cancer Council’s Helpline 131 120 to access support services, which can help deal with the psychological and financial stresses associated with a cancer diagnosis.

Question 3

HOW DO I CHANGE MY REGULAR GIVING DETAILS?

Accepted Answer

Please click on this link Changes to your regular giving for instructions as to how to recognise which fundraising platform you are signed up to, and which steps then to take to change the amount or frequency, cancel your regular giving, or update your credit card details.

After checking the above links, if you’re still stuck making changes to your regular giving we would like to assist, but PLEASE gather your info before contacting us. Consider whether you signed up in your maiden name or your partner's name or with an old email address first. Then we can help sort it out!

Question 4

WHO DO I TALK TO ABOUT THE LOVE YOUR SISTER MARKET PRODUCTS AND DELIVERY?

Accepted Answer

Easy - hit up market@loveyoursister.org and we’ll sort you out. 
If you have an idea about a product we might like to sell in the Love Your Sister Market please contact market@loveyoursister.org and we will get back to you if there is a need to discuss further.

Question 5

I WANT TO FUNDRAISE FOR LOVE YOUR SISTER - WHAT NEXT?

Accepted Answer

For everything you need to know about hosting a fundraising event for Love Your Sister, click here.

Question 6

CAN SAM ATTEND … ?

Accepted Answer

LYS FUNDIES: Honestly, Sam would happily attend every Love Your Sister event if he could, but he physically can’t attend all the amazingness across the country. But, he does want to know about them all! Click here to get started.
KEYNOTES: Love Your Sister looks after Samuel's bookings relating only to his volunteer work with Love Your Sister. To book Sam for a corporate Keynote please contact:
Eloise Gregorias, Liberty Artist Management 
Email: info@libertyartistmgt.com.au 
Phone: 02 8386 8245 
Web: http://libertyartistmgt.com.au/ 
ANOTHER CHARITY?: Sam is a full-time volunteer at Love Your Sister and cannot volunteer his time for another charity or cause. This is a time issue and not at all indicative of a lack of respect for what people such as yourself are doing. Perhaps reach out to the organisation you are raising funds for and see if they have a representative who could help you out?  
PERSONAL SHINDIGS: With so much already on his plate it’s simply not possible for Sam to attend your personal engagements.
EMCEE: Sam is unavailable to perform the role of master of ceremonies (MC, emcee) at your event.

TIMEFRAMES: The calendar fills up pretty quick, so if your event is in less than 8 weeks then, apologies, but there's no way to squeeze an appearance from Sam into the calendar on such short notice.

Question 7

CAN LOVE YOUR SISTER SHARE MY THING ON SOCIAL MEDIA?

Accepted Answer

Unfortunately, due to the volume of requests - we are most likely unable to share a link to individual fundraising pages, events or stories on Love Your Sister socials. But, if you are hosting a fundraising event for Love Your Sister, be sure to let us know about it here and we will be in touch if we can help in anyway!

Question 8

PLACING AN ORDER OR MAKING A DONATION … HELP PLEASE!

Accepted Answer

To DONATE please select a once off or regular giving option.

To make a purchase or KEEP THE LIGHTS ON please visit the MARKET and select from available options.

If you would prefer to make a donation to Love Your Sister by direct transfer, please complete this donation form and you will be sent the donations bank account details. Once your donation is received a receipt will be issued.

If you would prefer to make a donation to Love Your Sister by cheque, please make the cheque payable to The Love Your Sister Foundation and send to:

Attention Lucy Freeman
Love Your Sister
11 Third Street
Warrandyte, VIC 3113

In order to receive a receipt, please include a note with the name of the individual or organisation as well as an email address, contact name and phone number.

TECHNICAL ISSUES: If there is a technical issue at our end that we haven't noticed yet - please do let us know. Most tech issues you might experience while trying to make a donation or checking out in our market are the result of your browser security features trying to protect you.
Here’s what we suggest:
Try another device (switch to a laptop from phone or vice versa)
Try another internet browser such as Google Chrome or Safari on a Mac/iPhone.
If on your phone, try turning off Wi-Fi on the device and using mobile data instead, or wait until you are on a different secured internet like in an office or workplace.
Grab the closest millennial!
The important thing is please persist. We're super grateful for every dollar.

OVERSEAS?: Unfortunately, we can only ship Market orders to addresses within Australia.

MISSING RECEIPTS: All donations made via the Love Your Sister website receive an auto receipt from My Cause. Pro Tip - check your junk! If you donated by other means we cannot assist you in your hunt for a missing receipt unless you can provide us with the name, email address, amount and/or date that you made your donation.

PLAY FOR PURPOSE: Play for Purpose Raffle Tickets are NOT a donation, they are a purchase with a chance to win prizes and therefore do not attract a tax deductible receipt. 
For any other Play for Purpose queries customerservice@playforpurpose.com.au

OTHER: For any other donation queries, including Sam’s 1000, please select Accounts in the Contact Us form and we will be in touch

Thank you so much for your support!

Question 9

CAN LOVE YOUR SISTER FUND MY RESEARCH OR RESEARCH INSTITUTE?

Accepted Answer

Love Your Sister funds medical research with precision Oncology aims. We are inspired by capacity building and the innovative research of the brightest minds!Love Your Sister does not fund patient care programs or individual patient care. We rarely fund infrastructure or machinery, unless new technology is intrinsic to the primary research initiative. Research proposals can be sent to Dr. Lucy Freeman at  lucy@loveyoursister.org. Please be patient as proposals are considered quarterly at board level. We will be in touch if your research aligns with our research focus.

Question 10

WHAT IS PRECISION ONCOLOGY?

Accepted Answer

Precision Oncology can also be referred to as Targeted Treatment or Personalised Medicine. To learn more please visit https://www.loveyoursister.org/our-mission

Question 11

CAN I VOLUNTEER FOR LOVE YOUR SISTER?

Accepted Answer

We would encourage anyone interested in volunteering for Love Your Sister to join our mailing list and follow Love Your Sister social media pages. When opportunities arise in your postcode - we will request assistance via these platforms.

Question 12

WHAT'S SAM'S MAILING ADDRESS?

Accepted Answer

Attention: Samuel Johnson 
PO BOX 38
WALLAN, VIC 3756

Question 13

DID SAM REALLLY JUST CALL (or text) ME?

Accepted Answer

Yeah, very possibly. He likes to chinwag and if the phone number ends in ...610, it's defs him - you just ghosted Sam 🤣, so call him back maybe!

He also likes to text from our SMS machine, keep an eye out for messages from "LOVEYOURSIS" - it's probably something vanquishy!

Question 14

CAN SAM READ, SELL OR ENDORSE MY BOOK?

Accepted Answer

This is a tough one because of Sam's love of words and books and authors - but no, Sam cannot read, endorse, do a cover quote or sell in the Love Your Sister market your self-published novel, cancer journey story or kids book.

Question 15

CAN SAM GIVE ME ENDURANCE CHALLENGE ADVICE?

Accepted Answer

Everyone asks for 10 minutes, but it never takes ten minutes, and even if there were all the spare hours in the day - there are no ‘rules’ for how to prepare for and attract corporate sponsors for a physical endurance challenge.

Question 16

CAN I INTERVIEW SAM FOR MY SCHOOL ASSIGNMENT?

Accepted Answer

Humble man that he is, Sam is always a bit surprised when selected as a ‘notable’ person for a school assignment. He thinks the real heroes are the Love Your Sister Villagers and the scientists and researchers. 
That said, there is also a great deal of information about Sam’s early life and acting career in the book he wrote with his sisters Connie and Hilde. It’s available to purchase on our website if you are interested.
 https://www.loveyoursister.org/market/Love-Your-Sister-Book-Third-Edition-p104463281
More answers to all questions Sam can be found by clicking on the links below:
Our Story So Far
ANH DOH’S “BRUSH WITH FAME” with Samuel Johnson
AUSTRALIAN STORY - abc.net.au - 2008 - “The Sum of Sam”
TEDxQUT - Connie Johnson TED TALK 2014 
DANCING WITH THE STARS YOUTUBE CHANNEL - 2019 (Season 16)
Adam Hills Tonight - July 2013 - Samuel Johnson
WIKIPEDIA ENTRY - Samuel Johnson (actor) 
Check out Love Your Sister on YOUTUBE, FACEBOOK, or INSTAGRAM.

Question 17

TAX DEDUCTIBLE STATUS

Accepted Answer

Yes, donations to Love Your Sister are tax-deductible. Click here for Deductible Gift Recipients (DGR) status confirmation for The Love Your Sister Foundation.Play for Purpose Raffle Tickets are NOT a donation, they are a purchase with a chance to win prizes and therefore do not attract a tax deductible receipt. For any other Play for Purpose queries customerservice@playforpurpose.com.au

Question 18

I'D LIKE TO INCLUDE LOVE YOUR SISTER IN MY WILL

Accepted Answer

For information regarding Wills and Bequests, please click here to find out more.

Question 19

OUR COMMUNITY RAFFLE - PLAYFORPURPOSE

Accepted Answer

Our Community Raffle is run by PlayforPurpose.com.au which is great news for us, we get all the fun of celebrating with our winning Villagers without all the government paperwork that comes with running national raffles with life-changing prize pools.For help purchasing, setting up Autoplay, claiming prizes or assistance with any raffle issues, head to their FAQs and support page here - https://www.playforpurpose.com.au/contactus

Frequently Asked Questions